2 weeks ago, one of my Key staff  in fact a person I have been training for 3 years to replace myself was head hunted and decided to go with the offer given to him. This was a shock and a blow not only to myself, but to clients...

Recently reading a document from a Business Consultant – Brett Williams, he mentioned how he had done quite a bit of work with businesses who are trying to get the staff to stop “back biting”. I found this interesting, as this has never been a problem that I have...